You’re Never Alone

We’re Here to Help

Downloads

We can help you wherever you are

Sometimes answering a question over the phone isn’t enough. For help with local challenges such as check or report printing, connecting to our online services, or other connectivity challenges, just click the button below, fill out the form and a friendly Client Support professional can assist you – live! We look forward to working with you!

Minimum Requirements

Browsers

Keeping your Internet browser up to date is important because of the potential security vulnerabilities that may exist with older versions of browsers. In support of this initiative, we recommend that clients update their browser to the latest version of Chrome, Edge, Firefox, or Safari to ensure Advance Partners site access is uninterrupted.

Update links for each browser

Most of our products work on these standard platforms:

Desktop products
  • Latest version of Google Chrome™, Firefox®, and Microsoft® Edge on Windows 10
  • Latest version of Google Chrome™, Firefox®, and Safari® on Mac OSX 10.15 or higher
Mobile products
  • iOS 14.0 or higher
  • Android™ 9.0 or higher

Other

Memory
  • 512MB RAM (1GB recommended)
Monitor
  • 1024×768 resolution (Screens with lower resolutions can be used with some scrolling required.)
Internet Connection
  • For optimal performance, use cable access, satellite, or DSL. The usage of a 56K modem is not recommended and may result in diminished performance and slower downloads.
Cookies
  • Your browser must be set to allow cookies.
Pop-Up Blocker
JavaScript
  • JavaScript must be enabled in your browser.